Yes, we ship all over the world. Shipping costs will apply, & will be added at checkout. We run discounts & promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 2-7 business days to arrive. Overseas deliveries can take anywhere from 7-21 days. Delivery details will be provided in your confirmation email.
We accept Visa, Mastercard, Amex, Paypal, Afterpay or Shopify Pay.
We exclusively use Australia Post for all shipping methods.
Heck yes we do #happyshopping
We’ll send you an order confirmation via email once your order & payment has been received via our website www.butfirstea.com. We’ll then send you a second email confirming completion & shipment of your order with your tracking number (if applicable) once we have shipped your order. If, for some reason, you have not received these emails, please contact us via firstname.lastname@example.org.
But First Tea make every effort to ensure that product(s) ordered & paid for are dispatched within 2 business days from the payment receipt date, unless otherwise noted in description of product. During busy sale periods orders may require additional days to be processed before they are shipped. Orders placed on a weekend or a public holiday will be processed the next business day.
But First Tea are unable to accept responsibility for delays in delivery due to unforeseen circumstances, such as natural disasters or delivery company strikes, etc.
But First Tea accept no liability or responsibility for any product once the product has been delivered to your nominated address.
No. We source Australian business' to provide the Tea Shirts & then shirts are 'Direct Garment Printed' locally at Chermside, Brisbane before being shipped to your door.
> We advise you use a traceable postage service as but First Tea will not be responsible for parcels that do not reach our warehouse.
> Once your return / exchange has been received by But First Tea, please allow 2-3 business days for us to process the refund / exchange.
Please note: You are responsible for shipping costs and the safe return of the item(s) back to us. In case of an exchange or refund (not including faulty or broken items), you will be responsible for the cost of shipping the item back to us & we will pay for the new exchanged product(s) to be shipped to you from our warehouse.
If you return an item purchased through Afterpay, follow the return procedure above.
> Once we receive your return, we will email you confirmation of your refund.
> Your personal agreement with Afterpay will stand and you will continue to pay any scheduled repayments.
> For any repayment or refund queries please contact Afterpay on 1300 100 729